Dave Palmer

President

Dave Palmer is President of Everise and is responsible for leading the company’s core business operations which includes oversight of all key functional responsibilities including Human Resources, Finance, IT and Facilities encompassing over 11,000 employees.

Prior to his engagement with Everise, he was the Chief Operating Officer at VXI Global Solutions, a trusted customer experience and contact center partner for the world’s leading brands. Immersed for more than 24 years in the customer experience industry, Dave built an extensive history of working in executive leadership positions such as chief operating officer for several public and private firms including AOL, eTelecare Global Solutions, Surpass LLC, and Connextions.

His life’s work focuses on the customer service and contact center industry, starting as an agent in a call center. Dave passionately sharpened his skills and expanded his knowledge in vendor and program management, strategic planning, business development, customer experience, process improvement, customer relationship management, and business process outsourcing.

While not spearheading the company towards its goal to becoming the world’s leading customer experience technology and solutions business, Dave enjoys traveling with his wife of 23 years and taking his English Bulldog to play at the beach.

News and Insights

READ
MORE
Companies are hiring hundreds to work at home in Fort Worth, and not just temporarily
The coronavirus crisis has elevated the stay-at-home job — once a domain of high-pressure sales calls, and envelope-stuffing scams — to a more prestigious place.
READ
MORE
Creating a Connected Healthcare Experience for Consumers
If nothing else, the Covid-19 pandemic has raised people’s awareness around their health, the quality of care they have access to, and how the healthcare industry can support them more effectively. These changing consumer expectations have resulted in evolving demands on healthcare providers and the underlying technology that links processes and consumers.
READ
MORE
Everise President Dave Palmer honored in 2020 American Business Awards®
19 May 2020, Singapore — The President for Everise, the premier next generation BPO, Dave Palmer, was named as a Silver Stevie® winner yesterday, under the category of Achievement in Management — Business & Professional Services in the 2020 American Business Awards ®. More than 230 professionals worldwide participated in this year’s Stevie ® awards.
READ
MORE
Disruption is Reshuffling the Deck yet Again
So many of life's great leaps forward happen in the wake of profound disruption. For example, the fossil record regularly shows an explosion of new species shortly (in geologic terms) after evidence of violent asteroid impacts. Simply put, disruptive events alter the environment in ways that challenge incumbents, open up new niches and force all participants to innovate in ways that have enormous long-term ramifications.
READ
MORE
Everise Wins 2 Major Awards at the SBR Management Excellence Awards
There is no better reward for doing a great job than being acknowledged for doing one.
READ
MORE
The Challenges of Managing a Home-Based Workforce
As technology continues to evolve, working with a laptop or a smartphone wherever you are has never been this easy. This is definitely a step forward in the workforce especially for job candidates who seek a work-life balance through home-based work. Having the option to be in a home-based work setting is one of the magnets that attract job seekers into staying with a company.
READ
MORE
Dave Palmer Named President of Operational and Strategic Performance
Everise, an award-winning customer experience company, appointed Dave Palmer as the new President of Operational and Strategic Performance. He will handle the Everise umbrella of companies, C3 (CustomerContactChannels), Trusource Labs and Globee.

Meet Our Leadership Team

MEET THEM ALL